Overview
Returns/replacements are accepted for unused products only in case of defects, damages during delivery, missing, or wrong products delivered. Return requests can be raised on the ‘My Order’ section or email to Customer care email id returns@basicare.us within 5 days of delivery.
What is the Basicare US Guarantee?
Products sold on the site are 100% genuine and only sourced directly from brand or their authorized distributors, and never from the grey market.